Creating Custom Skincare Products – What to Expect from Your Manufacturer

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Think you’re ready to work with a private label or contract manufacturing house to create your custom skincare product(s)? Great! Now is the perfect time to ensure that you can afford both the time and financial commitment necessary to hire a third party to create and manufacture your products for you.

In this first blog of the three-part series, we’ll talk about the Research & Development (R&D) phase of contract manufacturing and what you can– and should expect, from your manufacturer.

Defining Private Label Services

Before we jump into a discussion on contract manufacturing, let’s first define what we mean by each term and the relative benefits of each type of service as you create your custom skincare line.

  • Private Label Manufacturing – our product, your containers
    This is the fastest, most economical way to bring your product line to market. Just select one of our ready-to-market products or raw ingredients and we will fill your containers, label, kit, and ship to your warehouse, to Amazon, or to another fulfillment center. If you’re looking for bulk, just order directly from our website any time you need to.
  • Semi-custom Manufacturing – customized
    Are you looking for something just a little bit different than what we currently offer? We will customize our stock products in our lab by adding essential oils, changing carrier oils or butters, using different additives, or other similar modifications. We can provide your semi-custom product in bulk, or we can fill, label, kit, and ship in your packages.
  • Custom Formulation
    Need something unique to your business? You can contract with us to create a customer-formula from scratch in our lab. We can also ship your product in bulk, or fill, label, kit, and ship to your distribution center.
  • Contract Manufacturing of your formula
    If you already have a formula, we can recreate it in our lab and manufacture for you. We can provide your product in bulk, or we can fill, label, kit, and ship to your distribution center.

 

Creating a Custom Skincare Formula Takes Time

Creating a custom skincare product from scratch takes time. Period. If you short-circuit the process you may end up with a product in the market that separates, doesn’t hold its color, eats into your packaging, grows mold, or just plain isn’t liked by your customers.  All bad things!

Only time will give you the opportunity to be confident your product will hold up in the marketplace, so please be patient.

 

Stage One: Research and Development – 30 TO 360 DAYS

You might think that a 30 to a 360-day window is a bit ridiculous, but it’s actually quite necessary.

The research and development phase is a time for both art and science and is the foundation for your products’ success. When you hire a lab to create a formula, you are hiring them to research and develop a product for you that may take 20 or more versions to get to exactly what you want.

Sometimes we get it right on the very first try. Sometimes products fail on the bench and they never get to you to review. Sometimes we send out what we think is exactly what you’ve asked for and you don’t agree. And sometimes we send out a product sample for you and we find 10 days later, the color is fading or the oil has separated or the pH is dropping.  The first time we create a product formula, we do not know for certain exactly what the resulting reactions will be.

The old adage, we cannot know what we cannot know, is applicable here. The chemical composition of natural and organic products will react to one another differently when, for instance, water at 110°F is used as opposed to water at 130°F.

You might love the color of manganese or beetroot or hibiscus but find that when they combine with a preservative or a surfactant, the color changes. We recently ordered a new batch of manganese. When we tested it for oil solubility, the color was the same as the previous lot. When we tested for water solubility, the color became a dark muddy brown.  This is going to happen more frequently when using natural non-synthetic ingredients and as part of our R&D, we have to have time to experiment, even with ingredients we frequently use.

Discovery Calls

Before your project ever goes into the lab, you’ll want to have one or more calls with the formulator who will be working on your project. Of course you’ll have an account manager with you on your project, but we advise having at least one conversation with the lab so they can hear your exact words and can ask you any specific questions, such as ingredients they are thinking about but that you may not have heard of, or concerns they have with being able to achieve your goals within the parameters you may have given them.

Some of these parameters include: price point, restricted ingredients, organic certification, and so forth. This step gets you to have a technical conversation and helps you know what to expect.  If you are simply making a scenting change to an existing product or swapping out a preservative system, this probably isn’t a necessary step. But if you are asking a lab to create from scratch or to build one of your own formulas, you’ll definitely want to have this call.

Selecting your Packaging

It may seem like this step is out of place but actually, you’ll want to know what kind of packaging you’ll be using so you can test the samples in the same type of dispenser.

Is the crème too thick for a lotion pump? Is the sprayer for your detangler going to clog up?  Will the packaging hold up in the shower? The gym bag? Can you open the diaper balm jar with one hand? All those little things make a difference and your formulators will need to know how the product will be distributed.  Ideally, you will send us enough packaging so we can send you samples back in your own packaging.

Sample Evaluation Process

Lab samples that pass our internal review are sent out to you for evaluation. An evaluation form accompanies all samples and each sample is giving a unique product identification number so you will always know which formula you’re talking about. You may have NewCo Lotion Formula 001, 002, 003, 004 and 005, with 003 being the formula with which you ultimately go into production. So keeping track of your formula numbers is essential.

After you review your products and provide feedback you begin a communications loop that incorporates any changes into the next round of samples until you have an approved version you think you want to take to market.  Your next step should be market testing and validation.

Market Testing  

You may like a product but that doesn’t mean your market will.  Just as the market research you’ve done to inform your product desires is a step you wouldn’t think of skipping, getting samples of your products out to ambassadors or testers is another step you shouldn’t skip.

We had a customer go into production with a product she loved.  It turned out that her customers hated it.  Returns were mounting, she was losing money and her biggest customers were losing faith in her overall product line.  When asked about what happened, she admitted that she did not give samples to her future customers to get their feedback on her new product.

Building in time to test with at least a small group of customers is critical to your product success. You may need to buy a minimum run of product in your packaging depending on how many testers you have or how you want to run the testing, but no matter what, you’ll get invaluable feedback that will inform the final product.

Approved for Production

Once you’ve finalized your formula choice, you’ll confirm your formula and start planning for production. This formally ends the R&D phase, but there is still science work to be done when your product heads to production and is scaled up for your production run. You’ll pass from the R&D to the Pre-Production phase with your formula, as well as the final list of ingredients for your labels and retail packaging. You’ll have the confidence of market research behind you, too.

 

Moving into Production

In the next blog in the series will talk about the phases of production, including third-party stability and challenge testing, quality control and the need for benchmarks to ensure your product is packaged and labeled exactly as you wish. In the third of the series, we’ll talk about distribution and logistics options to successfully bring your product to market.

We hope this helps demystify the process of working with a private label or contract manufacturing house. If not, please feel free to leave questions in the comments below!

 

Link to the next article in this series: https://library.essentialwholesale.com/creating-your-skicare-bill-of-material/

 

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Steven
5 years ago

I would like to possibly find out what you can do for my company – via private label

Nemi
5 years ago

I recently embarked on my own business, and work by myself. I would want the ease of products already packaged and. I just put my label on them. The other thing that would be very helpful is having a comfortable minimum of products I have to purchase

jemma
4 years ago
Reply to  Val Sanford

hey how is your business going … I am thinking of doing the same … any issues you would like to share.

Twinkle
2 years ago
Reply to  jemma

Hi.
I am planning to start my own business and i wanted to make sure that i have the right kind of products. Do you guys send samples?
For Body care, skin and hair, and do you also supply in India?
Looking forward to your response.
You can get in touch with me through mail.

5 years ago

Excellent blog Val! Looking forward to reading part 2 and to also hearing from your accounts team.

Amanda
5 years ago

Really looking forward to the next posts on this subject. I have been in communication with your company on developing a formula for a new business but the customer service representative hasn’t replied to my last email a month ago. When you develop a formula for a company does Essential Wholesale own it or would my company able to have ownership of the paper formula?

5 years ago

Hi there,

I have my own company and already blend essential oils with my own carrier oils. I wish to sample your product or get a starter kit to see how your products are.

Navneet
navneet@nishaniessentials.com

Olu
4 years ago

Hi, just want to know if you ship products to UK. Thanks

Admin
4 years ago
Reply to  Olu

Hi Olu – Absolutely. We can ship most anywhere in the world.

Olu
4 years ago
Reply to  ValSanford1

Thank you Val I would look into what I want. I am a beauty therapist and would like my own skincare products like cleanser, toner, moisturiser and facial scrub. Is there a minimum order?

Admin
4 years ago
Reply to  Olu

Hi Olu – no minimum order if you’re buying from our website. If you work with our lab to create a custom line, then we have a minimum of 10 gallons (80 lbs more or less), or 500 pieces for 4oz jars/1000 pieces for jars under 4 oz. Many many people start with our stock products, fill them themselves and grow in to contract manufacturing and custom formulation.

Beth Namaste
4 years ago

Hi I have been subscribed, I have been trying to get my business started, I started but do not have the products. I need your help. I become a product junkie trying others things I will like not to be part of my own line.

Admin
4 years ago
Reply to  Beth Namaste

Hi Beth, what types of products are you looking for? Are you thinking about facial skincare or body care? Or both? We can help guide you to some products that might work and you can get samples from us before you invest in bigger quantities. Thanks for subscribing.

Kristina
4 years ago

Hi,

I made my own shampoo formula which works great however am looking to have it tested and possibly improved before marketing it. I read through the articles on your site and was happy to learn that you do custom formulas. Would it be possible to get in touch with someone to understand how I can test my formula and possibly enhance it?

Thank you!

Admin
4 years ago
Reply to  Kristina

Hi Kristina, Absolutely. I will have one of our account team members reach out to you. At a high level, here’s what will happen. We’ll sign an NDA to protect you, which outlines that you own your own formula and that you are allowing us to create it for you and only you. Then you’ll share the formula and our cosmetic formulators will get on a call with you to discuss what you like, what you don’t like, and their general thoughts on the preservation system you’re using, the ingredients, the stability, and so forth. We’ll recreate it in our lab for your approval. At that point, we can work with you to send out samples to a stability and preservation testing lab, which can do a more robust test to determine shelf life, product stability in your packaging, etc. We don’t do market testing, i.e. putting your hands in potential customers’ hands, but there are companies we can refer you to. Most likely, though, you’ll have your own test panel of friends and customers who will give you honest feedback. For customer-supplied formulas, we charge $595 to consult and recreate the formula for you, which will include some fine tuning. If we need to recreate from scratch (not using your formula), there are other fees and we can go through that as we review your formula and your product goals. I am so glad you’re thinking about how to bring your product to market.

Keisha Forsythe
4 years ago

I would like to inquire about manufacturing, labeling and packaging 3 of my products that are already formulated with ingredients purchased from EW. Can someone send me a starter pack? Also, being that the products are already formulated, at what stage can I be provided with a quote? Thanks!

Keisha Forsythe
4 years ago

Thank you for this post!

Leigh Anne Eberle
4 years ago

To Whom It May Concern:
I would like to find out more information about manufacturing and distributing products through your company. Please let me know the next step in the process.
Best, Leigh Anne

4 years ago

Good day
I’ve been wanting to open my own boutique for several years now and it has come to that point where I am able to do so I am very limited on funding because of course I am just starting but I have created a sense that is just driving people crazy from natural oils and I just can’t figure out how to turn this product that I have into something that people can use as a spray or even figure out how I’m going to bottle label to have it available to distribute . It’s made from pure oils and I am looking to have a company either assist or guide me in how I can mix it without ruining it no one can believe that I created this on my own. That’s the amazing part I did it on my own and I have the ingredients in my memory that’s how much I’ve made my only problem is making the product available to the public I’m already getting request for orders but I haven’t even decided what kind of bottle or label I would like for it to have I am very particular and very unique and I’m also looking forward to one day introducing my product to a bigger line I was just curious on what exactly your company does and what you would be able to do for me I read everything on your website and I am extremely interested in ordering bulk for my boutique but I would first like to look into how I can get this beautiful fragrance that’s completely natural to people that are really wanting to buy it in the area where I live and I am also in the process of renting a space and getting it ready to fill it with products that I hope can be exactly what the people in my community would love especially at a reasonable price . If there is any possible way that I can get more information on your bottling and labeling kits & also some information on sending out this oil that I next so that people can actually spray it or use it as a powder perfume or even just as an oil I’d like to sell all three different types and I’d also like to sell the lotion as well as other healthy things for the skin I’m extremely excited but as a single mom and a diagnosis of multiple sclerosis my only other alternative is to do what I always wanted to do I’ve always been a great designer a leader and , can create something from nothing. I am a go-getter also extremely spontaneous but I’m giving it a go and I am hopeful that I will be able to use you as a bulk distributor for my boutique. In addition to either advising me or helping me figure out a way to make this sent that I have created sellable and marketable .

Val
4 years ago

Hi, Latisha Jean – I am so sorry to be late in replying to you! I totally missed your comment. I hope you are still excited about your product line. We have three parts to our business. We sell our already created and tested formulas through our website. People buy our products and ingredients, either to sell as is or to create their own combinations/products. We also have our manufacturing facility, where we can fill your packaging and labels with either our stock products or something we’ve custom formulated for you.

We can help you with resources to packaging and design companies and can help you create a formula. If you send us a sampe of the oil you’re using we can advise you on packaging options that might work, or you could work directly with a packaging company like Qosmedix, Lumson, Container & Packaging, or Freund. They can help you determine what type of sprayer/dispenser might work.

You might want to work with someone like Donna Maria at Indie Business Network to help you develop your business plan and marketing ideas. Also Melodie at Private Label Insider works with people like you who need to get the jump start on figuring out your product strategy.

We can help you some on the business and marketing idea side, but we really focus on the manufacturing and formulation.

I’m not sure if you are asking if we could be your supplier or if you’d like us to be a distributor of your products. We can definitely work with you to provide product to your stores; but we only sell products we make or ingredients we source. If you’d like to know more about what we do, please email us at info@ewlnatural.com and they can help you.

Thanks!

Val

4 years ago

I sent a post earlier regarding my website not being ready at the current moment I’ve been struggling with it for quite some time . I don’t want to be someone that sounds as if my product is better than anyone else’s. I’m just a simple single mom from New York City spent over 28 years in Albany New York and currently made a serious decision to sell the perfume I’ve created from natural oils and put it on the market .After being told by so many strangers that they loved what I was wearing and could not believe that I had made it on my own and in addition they were asking if they can order from me I had no idea people could even smell what I had on my body and over the last month I’ve never had so many people not just only asked me what I’m wearing but at the same time request for a small sample or willing to buy from me so that’s when I decided to make The decision to sell my most favorite and valued possession so others can enjoy it as well I am curious about what you offer and what other information I can gain if possible by speaking to someone with much more knowledge than myself about the business of selling your own natural perfume which also has a very important meaning to it as well it’s extremely phenomenal what I created . it started when I couldn’t afford my favorite perfume made by and extremely expensive designer and it worked. The batch I made was 10 times less expensive & I found a small location where I will be able to create a beautiful place to sell products of every label including my own at the current moment I am looking for a distributor advisor and someone that can show me how to advance myself in every way shape and form this is my first time doing what I want to do on my own with the correct products that are needed for the area that I am going to be in in addition to doing something that I’ve always wanted to do ,and I feel as if God is guiding me . I just want everything to be perfect with my label and if your organization can help me with that it would be an extreme blessing I’m hoping that I can continue with this and succeed so that I can finally be someone that can help people such as myself I’ve had a tremendous amount of struggles in my life over these years and being diagnosed with multiple sclerosis is not something easy to deal with especially when you have children now my children are in college live away from home and finally I’d like to use The one thing Ive read and studied for so many years and finally put it into practice .I’m currently learning how the market works what people want I’m just trying to put all these things together to create one beautiful positive thing. Id like to finally do and give everything I have to make it possible and if it is in your expertise to assist as a distributor among other things that are offered on your website . I would love to be considered one of your consumers of our customers if it is possible .thank you and God bless

Val
4 years ago

Hi Latisha — thanks again for emailing and I apologize for the late delay. I think you would really like working with Donna Maria at Indie Business Network. She is great at helping makers and creators figure out how to market and distribute their products. That’s not something we do.

Good luck to you.

Val

Malika
1 year ago

Hello I just came up with a skin care brand idea however I need more information on the custom lab such as where and how do I get in contact with the lab that creates formulas and adds custom additives? Is there a reserved appointment or something please let me know thank you.

Admin
1 year ago
Reply to  Malika

Hi Malika,

I recommend sending an email to info@ewlnatural.com and ask about our custom formulation. They can give you all of the information that you need to get started.

You can also find out more info on our services page as well as reading up on our FAQ page.

Cheers,
Brandon

Najib Boubekri
4 years ago

Hi I am based in the UK. My wife is a beauty therapist and hairdresser working from home.At times She sells pure argan oil and few other natural product to her customers. We are thinking of starting our own online business to sell our product online. We need to buy some natural product and other bases to make our own product or to sell already made product. Could you please advise on what is the best cost effective product to start with and what bases we need to buy. We don’t have a website yet, but hoping to have one soon.

Val
4 years ago
Reply to  Najib Boubekri

Hi Najib – I don’t have your email so I can’t contact you directly, but if you contact our customer care team at info@ewlnatural.com, they can guide you through the products and ingredients we sell, and help you select products that fit both your budget and your product goals.

Thank you!

Hamda
4 years ago

Please contact me via I am interested in starting my own line.

Hamda
4 years ago

Please contact me via email I am interested in starting my own line. Kristina.uhm@gmail.com
Thank you

davina
4 years ago

Hi i am definitely interested in starting a skincare line and i need your help can u kindly contact me via email davina.meadows@yahoo.com

Betty Samanez
4 years ago

Hi I am interested in starting a skincare line and I need your help can you kindly contact me via email
ziglo21inc@yahoo.com

thank you
Betty

Brenda Allen
4 years ago

I am interested in becoming a customer of yours and am interested in how to purchase material. Thank you so much for your assistance!

Angela McBroom
4 years ago

Hi,

I would like to know can I purchase sample products from your website and formulate my own product for resale? With my own brand name and labeling?

Thanks

Admin
4 years ago
Reply to  Angela McBroom

Hi Angela, Absolutely! We have many blog posts and videos on our YouTube channel to help with formulations, business tips, labeling tips and more. Check it out – https://www.youtube.com/user/essentialwholesale

Gabriela
4 years ago

Wonderful information! Our natural body care company has been working alongside an essential oil chemist for the past year and has had access to a specific ingredient in which we are interested in getting made into a topical cream. Would this be considered custom formulation if we are mainly seeking a cream base to blend it with? We would do it ourselves, but we have grown and stopped formulating in house due to time restraints. Would Essential Wholesale be able to provide that assistance?

Thank you!

4 years ago
Reply to  Gabriela

Hi Gabriela, if you have the specific ingredient and can supply it, we can add it to one of our existing creams for you, and that would be a semi-custom. We would need the Certificate of Analysis and an MSDS to come with the ingredient so that we can receive it into the company, but we absolutely can work with you. I want to be upfront that we don’t allow CBD or THC products into the facility (likely this isn’t applicable to you, but I just want to be sure to let you know in case it is true for others). Connect with our customer care team, info@ewlnatural.com and they can get you started on working with us. val

Tunde Panczel
4 years ago

Hello,

I would be interested in a future collaboration with your company.I would like to find out more information about manufacturing and distributing products through your company. Please let me know the next step in the process.
May I ask to send me the start information kit in order to understand better what a future collaboration would look like.

Thank you,

Tunde Panczel

4 years ago
Reply to  Tunde Panczel

Hi Tunde,

We can definitely help with manufacturing, but we don’t actually work with companies to distribute their products. If you contact our team at info@ewlnatural.com, they can help you get started learning about our manufacturing capabilities.

Thanks!

Val

Rowie Zamora
4 years ago

Hi Val,

I am interested to know more about private labeling and partnering with you.

Val
4 years ago
Reply to  Rowie Zamora

Hi, Rowie – so glad to hear! Please contact our team at info@ewlnatural.com and they’ll help you get started with lots of information. They’ll help you set up a call with me or one of our account executives. Thanks!

Susan Ford
4 years ago

We are definitely interested in I your custom formulation services and starting a skincare line and i need your help can u kindly contact us back with your contact information. Thank you. Speak to you soon

Val
4 years ago
Reply to  Susan Ford

Hi Susan, Thanks for reaching out. I’ll have our customer care team give you a call.

Val

Oluwaseun
4 years ago

I intend to start a skin care product line to help people with very enlarged pores as i suffer that as well.i would like a very effective product that has little or no side effects on consumers even if it mean researching it and producing from scratch.looking forward to a prompt response

Admin
4 years ago
Reply to  Oluwaseun

Hi Oluwaseun, we can certainly work on a custom formulation to create a product for you. Please email us at info@ewlnatural.com to receive a starter pack.

Michelle
3 years ago

Hi,

I am interested in your starter pack, could you send me one? I want to start an organic skincare line.

3 years ago
Reply to  Michelle

Sure – I’ll have our customer care team reach out to you!

John Toro
3 years ago

Hi Val,

Awesome post!

Would you be able to post the link to the second part of your blog. We would love to read your thoughts on distribution and logistics! 🙂

Thanks!

John

Val
3 years ago
Reply to  John Toro

Hi John – here’s the link to part two https://library.essentialwholesale.com/creating-your-skicare-bill-of-material/

I’ll also add this to the post. Thanks!

val

Charann Woolridge
3 years ago

I would like to know a overall estimate of how much this partnership will cost.

Jessica Opara
3 years ago

Hello, I have been thinking about starting an all natural beauty line. Wanted to know how to go about starting it.

Betty Samanez
3 years ago

Hi

I’m starting my own label, in aha exfoliant , so I want to know what I have to put in the label.

3 years ago

I have created a brand of men’s grooming products… hand crafted. Selling well and it’s time to kick it up to manufacturing. Beard oil hair and beard wax, shampooand conditioner, bodywash and more products coming soon. Too much work to hand craft and I’m growing quickly. Please recommend next steps for manufacturing. I have major shoes coming up for 8000 plus units and more.

3 years ago

I’ve had to struggle with super sensitive skin that led me to doing a lot of research and trying a whole lot of products most of which backfired. I found a few that worked well for me, l’occitane to be precise but this brand is amazing but not the most pocket friendly. I am 24 years old, living in Nairobi Kenya and I would love to develop a customized skin care line and feel you might be in a position to help. Please get back to me with info and queries.

3 years ago

I’ve had to struggle with super sensitive skin that led me to doing a lot of research and trying a whole lot of products most of which backfired. I found a few that worked well for me, l’occitane to be precise but this brand is amazing but not the most pocket friendly. I am 24 years old, living in Nairobi Kenya and I would love to develop a customized skin care line and feel you might be in a position to help. Please get back to me with info and queries. Thank you

3 years ago
Reply to  Maryanne

Hi Maryanne, I’ll have our customer service team reach out to you. Thanks!

3 years ago

can you give me prices

lucy metzler
3 years ago

hi: we are in the the process of launching a skin care line have tried some of your products and love them.
Most of your products contain many of the items we use.I think we can do the private label you offer on most of the items, however we will like to do a semi custom product for the signature line. I would
like some feed back from you as how best to to get going. Thanks.

lucy

Sandra
3 years ago

I want to start my own skincare line and want to no if you ship to the uk

Shameika
3 years ago

I am a veteran/military spouse and we are stationed in Japan with APO address. I am loooking to start my own line of hair and skin scare with a big focus on African American natural hair, as I am natural myself. There is a limited amount of products for us here, and limited amount of decent natural products for our kinkier hair. So I may be interested in semi-custom products.

Sandeep
3 years ago

Hello I have started my skincare line and i have created the formula by my self.I buy my most ingredients from essential wholesale. I also have my containers too but need help with fill out the products in bottles and label them.

CRISTIANA
3 years ago

DEAR VAL, I’M A DERMATOLOGIST DOCTOR IN BRAZIL AND I/M LOOKING FORWARD TO START TO A NEW BRAND HERE OF ORGANIC SKIN PRODUCTS. I’M READING A LOT ABOUT BUT, AS I’M NOT A BUSINESSWOMAN I HAVE MANY DOUBTS. INICCIALLY I THOUGHT ABOUT BUYING YOUR PRODUCTS. DO YOU THINK IT’S AVAILABLE IN BRAZIL? COULD YOU CONTACT ME? WHATSAPP +55 31 984052829

Fays
2 years ago

Hi,I am really interested in producing organic skin and hair products ,though am not sure how to go about it.Kindly assist me.

2 years ago

Hi Val, I’m looking for info on customized products. Would you be the one to chat with?

Nadia
2 years ago

Hi Val

Can we talk by email ??
Please semd me your .

Alana
2 years ago

I’m so excited to find your company ! I always wanted to make my own skincare line and makeup line and body scrub , body butter, Body sprays . I started my business as a medical aesthetician & stylist and been excellent at helping oily and teenage skin & Anti – Aging with my own remedies with organic products & working with skincare treatments that I have unbelievable before and after pics . However, I Started my serums already and I know what packaging i want for sure and have recipes for body scrubs and body butters and have a good idea what want in my skincare line as well ,But would definitely need guidance from your company how to get started ? and pricing for making it ? packaging it ? and labeling it as well ? Thank you kindly Alana PS? should I call and ask for you ?

Admin
2 years ago
Reply to  Alana

Hi Alana, sounds like you’re in a great place so far! Yes, I would recommend calling our Customer Care Team and they will be able to help with everything you need. You can reach them at 866-252-9639. Also, check out our FAQ section for private label customers (which is what it sounds like you’re interested in): https://www.essentialwholesale.com/pages/labs-faq

Frances Khoury
2 years ago

Hi Val,
I’ve been developing my own products. I’m very I’m happy with 2 of them but they need tweaking.
I would like t0 develop them, where should I start to get this off the ground. And what do I need if Essential wholesale is creating my formulas. Such as license of whatever. Please advice, I’m creative and productive, but get lost with formal procedures. What do you recommend, is there a step by step process to move forward.

Thanks Frances

Admin
1 year ago
Reply to  Frances Khoury

Hi Frances,

I would recommend contacting info@ewlnatural.com and explain to them what you are trying to do. We have a great customer service team that would love to help you out!

-Brandon

suguna
1 year ago

hi,
I wish to start my skin care product range and would like to know if you provide your service in India. Thanks

Admin
1 year ago
Reply to  suguna

Hi Suguna. I recommend sending an email to our Customer Care team – info@ewlnatural.com – they can help you with any specific inquiries you have about our products, formulation, shipping etc.

4 months ago

I have my own formula for lotions and serums. I am interested in having these items manufactured in bulk. I have my own label design. How does that work? What is the minimum order for each product? Is this paid for in advance or is there a down payment and balance paid at shipment? Thank you

Admin
4 months ago
Reply to  Anna Coyle

Hi Anna!

Thank you for your comment!

If you would like us to manufacture your own formula then you would need to work with our lab and our custom manufacturing team. This would fall under Full Custom Formulation.

Our in-house team of formulators will work with you to make sure the formula is stable and scalable.

Full Custom Formulation (5 rounds in the lab) means we will be making 1-5 from-scratch prototypes to end up with exactly what you want. Most people need fewer than 5 rounds but if you need more, we can accommodate that.

Once the formula is approved by the lab then it is ready to go to production.

Since you have your own label design then you can have your labels printed and shipped to our warehouse, along with your containers, and we can fill and label your products for you.

It sounds like you may be a good candidate for working with our private label department.
Please email our customer support team at info@ewlnatural.com or call (503) 893-1100 for more information about payments, timelines, and MOQs.

I hope you have a great rest of your day!

Warmest regards,
-Brandon